Privacy Policy

Effective Date: December 7, 2023

Introduction

Vanilla Vape Inc. (“we,” “our,” or “us”) is committed to protecting the privacy of our customers (“you” or “your”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website vanillavape.ca, including any other media form, media channel, mobile website, or mobile application related or connected thereto (collectively, the “Site”). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the Site.

Information We Collect

Personal Data

Personal identifiable information, such as your name, shipping address, email address, and telephone number, and demographic information, such as your age, gender, hometown, and interests, that you voluntarily give to us when you register with the Site or when you choose to participate in various activities related to the Site, such as online chat and message boards. You are under no obligation to provide us with personal information of any kind, however, your refusal to do so may prevent you from using certain features of the Site.

Financial Data

Financial information, such as data related to your payment method (e.g., valid credit card number, card brand, expiration date) that we may collect when you purchase, order, return, exchange, or request information about our services from the Site.

Use of Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site to:

  • Create and manage your account.
  • Email you regarding your account or order.
  • Fulfill and manage purchases, orders, payments, and other transactions related to the Site.
  • Offer new products, services, and/or recommendations to you.
  • Perform other business activities as needed.

Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

  • By Law or to Protect Rights
  • Third-Party Service Providers
  • Marketing Communications
  • Interactions with Other Users
  • Online Postings
  • Third-Party Advertisers
  • Affiliates
  • Business Transfers

Tracking Technologies

Cookies and Web Beacons

We may use cookies, web beacons, tracking pixels, and other tracking technologies on the Site to help customize the Site and improve your experience.

Internet-Based Advertising

Additionally, we may use third-party software to serve ads on the Site, implement email marketing campaigns, and manage other interactive marketing initiatives.

Website Analytics

We may also partner with selected third-party vendors to allow tracking technologies and remarketing services on the Site through the use of first party cookies and third-party cookies, to analyze and track users’ use of the Site.

Third-Party Websites

The Site may contain links to third-party websites and applications of interest. Once you have used these links to leave the Site, any information you provide to these third parties is not covered by this Privacy Policy.

Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable.

Policy for Children

We do not knowingly solicit information from or market to children under the age of 19. If we learn that any information from anyone under 19 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records.

Controls for Do-Not-Track Features

Most web browsers and some mobile operating systems include a Do-Not-Track (“DNT”) feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected.

Options Regarding Your Information

You may at any time review or change the information in your account or terminate your account by contacting us using the contact information provided below.

Contact Us

f you have questions or comments about this Privacy Policy, please contact us at:

Vanilla Vape Inc
66 Mall Rd Unit 2, Hamilton, ON L8V 4X6
Email: [email protected]
Phone: (905) 385-8885

This policy is subject to change at any time at Vanilla Vape Inc.’s discretion. Please check this page periodically for updates.