WARNING: Vaping products contain nicotine, a highly addictive chemical. - Health Canada
Vanilla Vape is Hamilton’s best vape shop, offering a wide range of vaping products and accessories.
Yes, you can pick up your online order as long it is not shipped out. We will require a valid ID that shows the same shipping address and order number.
In compliance with Canadian tobacco laws, all items ordered through us must be received in person and verified with a valid government-issued photo ID proving that the receiver is over the age of majority. In order to guarantee this, it is necessary that the name on the order matches your government-issued ID.
All online orders get processed the same day or the next day. Time of delivery may vary depending on the shipping location, courier, and payment method. Canada Post is available across the country, and Flashbird same/next day delivery is automatically offered to most customers in the Greater Toronto Area (GTA) depending on postal code.
Yes, you can. As long as the order is not processed, we can cancel the order and process a full refund. Please contact us at (905) 385-8885 or email us at [email protected] as soon as possible.
Need to ask something or share your thoughts? Feel free to reach out using the form, or you can also contact us via e-mail at [email protected]
